Official Document

Terms and Conditions arai44 Platform

Please read this document carefully. By using the arai44 platform, you agree to comply with all terms and conditions set out below. This document is a binding agreement between you and arai44.

Last Updated: 1 January 2026
Important: This Terms and Conditions document governs the entire use of the arai44 platform. By registering an account or using any arai44 service, you confirm that you have read, understood, and agree to be bound by all terms contained herein.

1Acceptance of Terms

These Terms and Conditions ("Agreement") are a binding legal document between you ("User" or "Player") and arai44 ("Platform", "We"). This document governs all aspects of your use of the arai44 platform, including the website, mobile app, and all related services.

By accessing, registering, or using any part of the arai44 platform — whether through the official website or mobile app — you automatically accept and agree to fully comply with these Terms and Conditions. If you do not agree with any part of this agreement, please cease using the platform immediately.

Arai44 reserves the right to update or amend these Terms and Conditions at any time. Notice will be provided through the platform, and your continued use after any amendment means you accept the updated terms.

2Account Eligibility

To register and use arai44's services, you must meet the following eligibility requirements without exception:

  • You must be at least 18 years of age or have reached the legal age required for gambling in your applicable jurisdiction, whichever is higher.
  • You are registering on your own behalf and not on behalf of any third party.
  • You are not on any self-exclusion list or gambling prohibition list imposed by any regulatory body.
  • You register and play from a jurisdiction where online gaming is legal or not explicitly prohibited.
  • You have not previously been banned by arai44 for fraud, breach of trust, or violation of terms.
Warning: Providing false information about age or identity is a serious violation that may result in the forfeiture of all funds in the account and legal action.

Arai44 reserves the right to request identity verification documents (KYC) at any time to confirm a player's eligibility. The KYC process involves submitting valid identification documents such as a national ID, passport, or driving licence, along with proof of current address.

3Registration & Account Management

Each player is only permitted to hold one (1) active account on the arai44 platform. Multiple account registrations — whether using the same or different names, emails, phone numbers or payment methods — are strictly prohibited and constitute grounds for account termination and forfeiture of all balances.

During registration, you are responsible for ensuring that all information provided is accurate, complete, and up to date. This includes your full name, ID number, date of birth, address, phone number, and email address. False or misleading information will result in immediate account termination.

  • Your account password must be strong and must not be shared with anyone.
  • You are solely responsible for all activities that occur within your account.
  • If you suspect your account has been accessed without authorization, contact arai44 support immediately.
  • Arai44 will never ask for your password through any communication channel.
  • Transferring or selling an account to another party is strictly prohibited.
Additional Security: We recommend enabling two-factor authentication (2FA) in your account settings for an additional layer of protection against unauthorized access.

4Deposit & Withdrawal

Arai44 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet and Boost. All financial transactions are processed through systems protected by 256-bit SSL encryption.

Deposit:

  • The minimum deposit amount is RM10 for most payment methods.
  • Deposit funds will be credited to your account within minutes after payment confirmation.
  • All deposits must be made using a payment method registered under your own name.
  • Deposits from third parties or sources of unknown origin will not be accepted.

Withdrawal:

  • The minimum withdrawal amount is RM30 per request.
  • Withdrawal requests are processed within 15 minutes to 2 hours on standard business days.
  • Withdrawals may only be made to a bank account or e-wallet registered under the same player's name.
  • Arai44 reserves the right to request additional identity verification before approving withdrawals that exceed certain limits.
  • Any withdrawal attempt suspected of being related to money laundering will be reported to the relevant authorities.
Attention: Bonus funds that have not met the rollover requirements are not eligible for withdrawal. Please check the respective bonus terms before submitting a withdrawal request.

5Betting Rules

All bets placed on the arai44 platform are subject to the specific rules of each game category. Players are responsible for understanding the game rules before placing any bet.

  • Confirmed bets cannot be cancelled or amended except under conditions specifically defined by arai44.
  • In the event of a technical disruption during an ongoing game, arai44 reserves the right to void or suspend the affected bet.
  • Odds and betting limits may change at any time without prior notice, particularly during live sporting events.
  • Arai44 reserves the right to reject, reduce, or void any bet suspected of involving fraud, misuse of insider information, or manipulation.
  • The maximum bet per game or event is as specified in the platform interface.
  • Results declared by arai44 are final and binding.
Important Note: In the event of a dispute regarding a betting outcome, players must submit a complaint within 72 hours of the result being declared. Complaints submitted after this period will not be considered.

6Bonus & Promotions

Arai44 offers a variety of bonuses and promotions to players from time to time. Each bonus is subject to specific terms and conditions stated alongside the relevant offer. The general conditions that apply to all bonuses are as follows:

  • Each bonus may only be claimed once unless otherwise stated.
  • Bonus abuse — including registering multiple accounts to claim bonuses repeatedly — will result in the termination of all related accounts and forfeiture of all wins.
  • Rollover requirements must be met in full before any wins derived from a bonus are eligible for withdrawal.
  • Arai44 reserves the right to withdraw or void any credited bonus if fraud or a breach of terms is proven.
  • Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.
  • Arai44 reserves the right to modify, suspend, or terminate any promotional programme without prior notice.

7Player Conduct & Responsibility

Arai44 is committed to maintaining a fair, safe and enjoyable gaming environment for all users. As such, the following are strictly prohibited on our platform:

  • Use of automated software, bots, game assistance tools, or any method that provides an unfair advantage.
  • Collusion between players to manipulate game outcomes or exploit the bonus system.
  • Attempts to hack, disrupt, or compromise the security or integrity of the platform.
  • Money laundering or financing illegal activities through the arai44 platform.
  • Abusive behaviour, threats, or harassment directed at other players or arai44 staff.
  • Sharing or selling account information to third parties.

Arai44 encourages all players to practise responsible gaming. If you feel your gaming habits are starting to affect your daily life, please use the limit management tools available in your account settings or contact our support team for assistance. Further information is available on the Responsible Gaming ours.

8Security & Data Privacy

Arai44 takes the protection of every player's personal data seriously. All personal information you provide to us is protected by 256-bit SSL encryption and stored on secure servers with strict access controls.

  • Your personal information will not be sold, lent, or disclosed to third parties without your consent, except as required by law.
  • Arai44 may use non-personally identifiable usage data for platform improvement and analytics purposes.
  • You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
  • All communications between your device and arai44's servers are encrypted to ensure complete privacy.

For full details on how we handle your data, please refer to Privacy Policy ours, which forms part of this agreement.

9Liability Limits

Arai44 provides the gaming platform "as is" and makes no guarantee that the platform will always be error-free, uninterrupted, or meet your specific expectations. To the extent permitted by law:

  • Arai44 is not liable for any losses arising from technical disruptions, server downtime or software errors beyond our control.
  • Arai44 is not liable for any losses arising from unauthorised account access resulting from a player's negligence in safeguarding their login credentials.
  • The maximum liability of arai44 under any circumstances is limited to the amount of the current deposit held in the player's account at the time of the relevant incident.
  • Arai44 is not liable for any indirect, consequential or loss-of-opportunity damages arising from the use of the platform.
Reminder: Gaming involves financial risk. Do not wager money you cannot afford to lose. arai44 is not responsible for any financial decisions made by players.

10Account Termination

Arai44 reserves the right to suspend, restrict, or terminate any player account without prior notice if there is reasonable cause to believe that:

  • The player has violated any term in this agreement.
  • Account used for fraudulent or illegal activities.
  • The player has provided false information during registration or the KYC process.
  • Suspected money laundering or terrorism financing activity has been detected.
  • Account termination is required to comply with legal requirements or court orders.

Players may also request voluntary account closure by contacting our customer support team. Any valid balance in the account will be returned to the player after all security checks are completed, subject to no outstanding term violations.

11Amendment of Terms and Conditions

Arai44 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. All amendments take effect immediately upon being posted on the platform, unless otherwise stated.

We will endeavour to notify players of significant amendments via in-platform notices or registered email. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect.

Your continued use of the arai44 platform after any amendment is published constitutes your acceptance of the revised terms.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of arai44's services, our customer support team is available to assist you 24 hours a day, 7 days a week.

Support Email
Live Chat
Available 24/7 Within the Platform

You may also refer to the FAQ ours for answers to the most frequently asked questions by arai44 players.

Commitment arai44 to Players

Behind these terms and conditions lies arai44's genuine commitment to protecting the rights and interests of every player.


Player Funds Protected

All player funds are held separately from arai44's operating accounts. This ensures your money is safe and available for withdrawal whenever you need it.

Fair & Transparent Gaming

All games on arai44 use a certified random number generator (RNG). The return-to-player (RTP) percentage for each slot game is publicly stated in the game information.

Hassle-Free Withdrawals

The arai44 withdrawal process is designed to be as simple and fast as possible. Eligible requests are processed within 15 minutes with no unnecessary questions or unjustified delays.

Responsive Support

The trained arai44 customer support team is available to assist you in Bahasa Melayu around the clock. Any issues with accounts, payments, or games are resolved promptly and efficiently.

Clear & Easy-to-Understand Terms

Arai44 is committed to using no hidden terms or conditions that disadvantage players. Every rule is written in plain language so you know exactly what you are agreeing to.

Responsible Gaming

Arai44 provides a full suite of tools to help players manage their gaming habits, including daily deposit limits, betting limits, loss limits, and temporary or permanent self-exclusion options.

Ready to Get Started?

Register an arai44 Account Today and Start Playing Safely

By understanding our Terms and Conditions, you are ready to enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 arai44 members across Malaysia.

Clear Terms, No Tricks
Player Funds Protected
24/7 Malay Language Support
Withdrawal Within 15 Minutes
Bahasa Melayu