Data Protection

Privacy Policy arai44 Platform

Your privacy is our priority. This document clearly explains how arai44 collects, uses, stores, and protects your personal data as a player on our platform.

Last Updated: 1 January 2026
Quick Summary: arai44 collects your data solely for platform operations, account security, and service improvement. We do not sell your personal data to anyone. All information is protected with 256-bit SSL encryption and stored in a secure server environment.

1Introduction

Arai44 ("we", "Platform") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the collection, use, storage, and protection of personal data of players who access the arai44 platform through our official website or mobile app.

This document is prepared in line with data protection best practices and forms part of Terms and Conditions arai44. By registering an account or using arai44's services, you consent to the collection and processing of your personal data as described in this policy.

If you disagree with any aspect of this Privacy Policy, please discontinue use of the platform immediately. If you have any questions, our support team is available to assist you 24 hours a day.

2Personal Data We Collect

Arai44 collects two main categories of data — information you provide directly and information collected automatically while you use the platform.

Information You Provide Directly:

Data Type Sample Information Purpose
Identity Information Full name, date of birth, identity card number, gender Account verification (KYC) & legal compliance
Contact Information Email address, phone number, residential address Account communications & transaction verification
Financial Information Bank account number, e-wallet details, transaction history Deposit & withdrawal processing
KYC Documents Copies of identity card, passport, utility bills Identity verification & anti-money laundering
Login Information Username, password (encrypted) Account security & access controls

Information Collected Automatically:

  • Your IP address, browser type, operating system, and device screen resolution.
  • Pages visited, time spent, links clicked, and navigation paths within the platform.
  • Game session data including bets placed, games played, and win records.
  • General geolocation data (based on IP address) for jurisdictional verification purposes.
  • Cookie and similar technology information as described in Section 5.
Our commitment: arai44 only collects data that is strictly necessary for platform operations and legal compliance. We do not collect excessive or irrelevant information beyond the services we provide.

3Personal Data Usage Purposes

All personal data we collect is used solely for legitimate and transparent purposes. Below is the complete list of data processing purposes at arai44:

  • Account Management: Creating, verifying and maintaining your player account securely.
  • Transaction Processing: Handling deposits, withdrawals and all financial transactions accurately and securely.
  • KYC & AML Compliance: Fulfilling legal obligations regarding identity verification and anti-money laundering compliance.
  • Platform Security: Detecting and preventing fraud, unauthorised access and suspicious activity.
  • Customer Support: Processing your enquiries, complaints and support requests efficiently.
  • Service Improvement: Analysing usage patterns to improve platform performance, design and functionality.
  • Communications: Sending important notices related to your account, transactions and policy updates.
  • Direct Marketing: Sending promotional information and bonuses — only if you have given explicit consent.
  • Responsible Gaming: Monitoring play patterns to identify players who may need support.
Note: You may withdraw consent for marketing communications at any time by contacting our support team. Withdrawing marketing consent will not affect core platform services.

4Disclosure of Data to Third Parties

Arai44 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are specific situations where limited data sharing is necessary for platform operations:

  • Payment Service Providers: Payment processing partners such as DuitNow, FPX, and verified e-wallet providers receive the transaction data necessary to process your deposits and withdrawals.
  • Game Software Providers: Third-party game providers that supply game content on the arai44 platform receive only the minimum game session data required to operate the games.
  • Legal Authorities: arai44 will disclose the necessary data to authorities, courts, or regulatory bodies when required by law or a valid court order.
  • Audit & Compliance: Independent auditors and legal advisors involved in platform compliance audits may access certain data within a limited scope and subject to strict confidentiality agreements.

All third parties handling arai44 player data are required to comply with data protection standards equal to or exceeding our own, and are prohibited from using that data for any purpose other than what has been agreed.

5Cookies & Tracking Technologies

Arai44 uses cookies and similar tracking technologies to enhance the user experience and gather analytics data that helps us understand how the platform is used. Below are the categories of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how visitors use the platform to help us identify and fix issues.
  • Functional Cookies: Remembering your preferences such as language, display settings and login details for your convenience.
  • Analytics Cookies: Helping us understand usage patterns, popular pages and navigation paths for continuous improvement purposes.
Cookie Controls: You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and user experience of the arai44 platform.

6Data Security Measures

Protecting your personal data from unauthorised access, loss or misuse is a responsibility that arai44 takes very seriously. We implement multiple layers of technical and organisational security:

  • 256-bit SSL Encryption: All communications between your device and arai44's servers are encrypted using the latest SSL/TLS encryption, ensuring no third party can intercept data in transit.
  • Secure Password Storage: Your account password is never stored in its original form — it is processed using a strong hashing algorithm with a unique salt for each account.
  • Strict Access Controls: Access to player data within arai44's internal systems is restricted to staff with a legitimate business need only, with all access logged and monitored.
  • Continuous Monitoring: Our systems are monitored 24/7 to detect any unusual activity, intrusion attempts, or security anomalies.
  • Regular Security Testing: arai44 conducts regular penetration testing and security audits to identify and close any vulnerabilities before they can be exploited.
  • Two-Factor Authentication (2FA): Players are encouraged to enable 2FA for an additional layer of protection against unauthorised access to their accounts.
Secure Infrastructure: arai44 servers are hosted in high-grade data centres with physical protection, high availability and automatic backup systems to ensure service continuity.

7Data Retention & Deletion

Arai44 retains your personal data for as long as necessary to fulfil the purposes stated in this policy and to comply with applicable legal obligations. General guidelines for retention periods are as follows:

  • Active Account Data: Retained for as long as your account is active and for a minimum of 5 years after account closure, to meet audit and legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • KYC Documents: Retained for the period required by applicable anti-money laundering regulations.
  • Security Logs: Retained for 12 months for security incident investigation purposes if required.
  • Marketing Data: Deleted within 30 days after you withdraw consent for marketing communications.

Once the specified retention period has expired and there is no legal requirement to retain the data, arai44 will securely delete or anonymise your personal data.

8Your Rights as a Data Subject

As an arai44 player, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact the arai44 support team via Live Chat or email. We will process your request within 14 business days.

9Children's Privacy

The arai44 Platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. All registrants are required to verify their age during the registration process.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you have reason to believe that an underage individual has registered on our platform, please contact our support team immediately.

10Privacy Policy Amendments

Arai44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology in use. Players will be notified of any significant amendments via an in-platform notice or registered email.

The "Last Updated" date at the top of this document will always reflect the latest version of the policy. We encourage you to review this page periodically. Continued use of the platform after any amendments are posted constitutes your acceptance of the latest version of this Privacy Policy.

11Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, the arai44 Privacy team is ready to assist:

Privacy Email
Live Chat
Available 24/7 Within the Platform

For more information on your rights and responsibilities as a player, please also refer to Terms and Conditions and the FAQ ours.

Why Your Data Safe with arai44

We invest in best-in-class security infrastructure so you can play with peace of mind, free from privacy concerns.


256-bit SSL Encryption

Every bit of data transmitted between your device and arai44's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls, at-rest data encryption, and continuous 24/7 monitoring systems at premium-grade data centres.

Trusted KYC

Arai44's identity verification process uses a transparent and secure KYC system. Your documents are processed in strict confidence and accessed only by authorised personnel.

No Data Sales

Arai44 has never and will never sell, rent, or trade players' personal data to third parties for marketing purposes. Your data belongs entirely to you.

Two-Factor Authentication

Strengthen your account security with 2FA. Every login requires additional verification through your device, making unauthorised access nearly impossible even if your password is compromised.

Regular Security Audits

The arai44 platform undergoes regular penetration testing and independent security audits by qualified cybersecurity experts to ensure our systems remain robust and up to date.

Malaysia's Trusted Platform

Play with Confidence — Your Privacy is Protected

Arai44 not only offers an enjoyable gaming experience, but also a safe and transparent platform with the personal data protection you deserve. Join over 500,000 members who play with peace of mind with us.

Data Not Sold
256-bit SSL Encryption
Secure & Transparent KYC
24/7 Privacy Support
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